Platform features

Everything you need to run AI customer support

One platform — AI agents, live chat, WhatsApp, CRM, analytics, ticketing, and a developer API. No patchwork of tools.

< 2s

Avg. AI response time

100+

Languages supported

24/7

Always-on availability

3 channels

WhatsApp · Chat · Telegram

Chat Widget

Website Live Chat

Add live chat to any website in minutes

Drop a single script tag into your HTML and your visitors get a fully branded, AI-powered chat widget — no build tools, no framework, no backend setup required.

  • Three integration methods: script tag, React component, or custom HTML element
  • Fully isolated Shadow DOM — zero CSS conflicts with your site
  • Configurable brand color, position, theme (light/dark), and welcome message
  • Works with WordPress, Shopify, Webflow, Next.js, and any other platform
  • Content Security Policy (CSP) compatible with documented directives
Get started free

Acme Support

● Online

Hi there! How can I help you today?
I need help tracking my order.
Sure! Please share your order number and I'll look that up right away.
CRM

Customer Relationship Management

Know every customer, across every channel

All your contacts, conversations, and interaction history live in one place. Segment, filter, and understand your customers without jumping between tools.

  • Unified contact profiles built automatically from every conversation
  • Full conversation history across WhatsApp, webchat, and Telegram
  • Tag and segment contacts by plan, status, or custom labels
  • Search and filter across thousands of contacts instantly
  • Export contact data and conversation history at any time
Get started free

Contacts

S

Sarah Johnson

VIP

Active
M

Marcus Lee

Trial

Pending
A

Amira Osei

Pro

Active
T

Tom Rivera

Free

Inactive
WhatsApp

WhatsApp Business Integration

Reach customers where they already are

Connect your AI agent to WhatsApp Business API and handle customer conversations at scale — instantly, 24/7, with zero manual effort.

  • Official WhatsApp Business API integration — no unofficial workarounds
  • AI agent responds to messages automatically within 24-hour windows
  • Supports text, images, documents, quick-reply buttons, and list messages
  • Pre-approved message templates for business-initiated conversations
  • All WhatsApp conversations appear in your CorePylot inbox
Get started free

WhatsApp Business

Connected
WA

+1 555 0102

Is this product still available?

10:42 AM1
WA

+44 7911 123456

I'd like to place a bulk order.

11:08 AM
WA

+27 82 555 0199

When does shipping take?

11:31 AM2
AI Chatbot

AI-Powered Agents

Agents that understand, not just pattern-match

CorePylot agents use large language models to understand intent, retain conversation context, and generate accurate, on-brand responses — not scripted decision trees.

  • Semantic understanding of natural language across 100+ languages
  • Full conversation memory within a session for coherent multi-turn dialogue
  • Configurable personality, tone, response length, and temperature
  • Trained on your knowledge base for business-specific accuracy
  • Automatic escalation to human agents when confidence is low
Get started free

AI Agent · Live

Active
Response time1.2s
Accuracy score97%
Conversations today248
Escalations3

✦ AI is processing 12 conversations simultaneously

Analytics

Real-Time Insights

Understand performance, improve outcomes

Real-time dashboards surface what's working, what isn't, and where conversations are falling off — so you can make data-driven decisions about your agents and channels.

  • Live conversation volume, resolution rate, and average response time
  • Per-agent and per-channel breakdown across all platforms
  • Token usage tracking to stay within plan limits
  • Conversation history and message-level search and export
  • Trend charts to spot spikes, drops, and seasonal patterns
Get started free

Performance · This Week

1,482

Conversations

+12%

94%

Resolved

+3%

1.4s

Avg. reply

-0.2s

WhatsApp
WebChat
Telegram
API
Ticketing

Support Ticketing System

Structure your support without the overhead

Conversations that need human attention are automatically converted into structured support tickets — prioritised, assigned, and tracked through to resolution.

  • Automatic ticket creation when AI escalates a conversation
  • Priority levels (Low, Medium, High) set by AI based on urgency signals
  • Assignee routing to the right team member or queue
  • Status tracking from Open → In Progress → Resolved
  • Full audit trail of every action taken on a ticket
Get started free

Support Queue

#1042

Payment not processed

HighOpen

#1041

Can't login to account

MediumIn Progress

#1040

API key not working

HighOpen

#1039

Wrong item delivered

LowResolved
Knowledge Base

Knowledge & Training

Train your agent on your own content

Upload your documents once. CorePylot chunks, embeds, and indexes them for semantic search — so your agent always answers based on your actual business information.

  • Supports PDF, Word, TXT, CSV, JSON, HTML, and Markdown
  • Automatic chunking, embedding, and vector indexing on upload
  • Semantic similarity search finds the most relevant content per question
  • Up to 100 documents per agent on the Pro plan
  • Remove or replace documents instantly — agents update in real time
Get started free

Knowledge Base

Product Catalog 2024.pdf

2.4 MB

Indexed

Refund Policy.docx

124 KB

Indexed

Shipping FAQs.md

48 KB

Processing

Terms of Service.pdf

890 KB

Indexed

✦ 4 documents · 1,240 chunks · Semantic search ready

SDK & API

Developer Integration

Build any chat experience on top of CorePylot

Use the official React npm package for a drop-in component, or go lower-level with the REST API and Socket.IO WebSocket to build fully custom chat UIs in any framework.

  • Official React package — npm install flowpylot-react-widget — drop-in <FlowpylotWidget> component for any React or Next.js app
  • REST API for config, conversation creation, and paginated message history
  • Socket.IO v4 WebSocket for real-time messages, typing indicators, and read receipts
  • Authenticated with your widget API key — no separate developer credentials needed
  • Full TypeScript types exported from the React package and documented for the WebSocket layer
Get started free
App.tsx — React
import { FlowpylotWidget } from 'flowpylot-react-widget'

export default function App() {
  return (
    <FlowpylotWidget
      config={{ apiKey: 'YOUR_KEY' }}
    />
  );
}
chat.ts — WebSocket
const socket = io('wss://api.corepylot.online/webchat',
  { query: { apiKey } });

socket.emit('join', { conversationId });
socket.on('message', (msg) => render(msg.content));

Ready to put these features to work?

Start for free — no credit card required. Your first agent is live in under 5 minutes.